Titles by: Susan Aldrich

• ATG Commerce Search V.2006.1 Product Search Solution
• Airbus’s Super Jumbo Content Challenge
• AmberPoints Web Services Backplane Solutions
• Anatomy of Web Services:
• Autonomy IDOL Server V.5.0 Enterprise Search Solution
• Avoiding Search Pitfalls
• BEA WebLogic Web Services Deployment Environment
• BMC Software’s CONTROL-SA 3.2 User Provisioning Solution
• Big Surge in Value of Web Services
• Bloomingdales.com
• Blue Titan Network Director: Web Services Backplane
• Borland Web Services Deployment Environment
• Communicator, Inc., Hub ID, A Security Broker for Linked Enterprises
• Comparison of the Leading Web Services Deployment Environments
• Computer Associates International Unicenter Web Services Distributed Management (WSDM) 3.0
• Contending with Content
• Covasoft’s Application Management Solution
• Customer Support: Success with Knowledge Management
• Cysive Applies Web Services to Create Flexible Business Scenarios
• Data Search and Discovery
• Developing Your Plan of Attack for Your ECM Initiative
• Discovering Findability Requirements from Customer Scenario Maps
• E-Merchandising at drugstore.com
• EASI Security Unifier Suite: Security Backplane from Quadrasis
• EasyAsk Commerce Advisor Product Search Solution
• EasyAsk for Commerce V.9.1 Self-Service and Support Search Solution
• Emerchandising Framework
• Endeca InFront V.4.1 Product Search Solution
• Endeca InFront V.4.7 Product Search Solution
• Endeca ProFind V4.5 Self-Service and Support Search Solution
• Endeca: Don't Search, Navigate
• Enterprise Search Evaluation: Celebros Qwiser Salesperson V.4.0
• Enterprise Search Evaluation: Endeca Information Access Platform V.5.1 Evaluation
• Enterprise Search Evaluation: Fredhopper Access Server V.6.0 Evaluation
• Enterprise Search Evaluation: Mercado CSN V.4.0
• Enterprise Search Planning and Evaluation Framework, Version 3
• Enterprise Search Planning and Evaluation Matrix, Version 3
• Enterprise Search Solution Evaluation Matrix
• Enterprise Search Solution RFP Template
• Establishing Customer Experience Metrics Using Customer Scenario Maps
• Evaluating Product Search Solutions
• Evaluating Self-Service and Support Search Solutions
• FAST Data Search V 4.0 Self-Service and Support Search Solution
• FAST ImPulse V.5.0 Product Search
• Finding Meaningful Answers with InFact
• Five Principles of Customer Engagement
• Framework for Quality of Customer Experience (QCE) Management
• Get Better with Help from Your Customers:
• Google Search Appliance Enterprise Search Solution
• Grand Central Communications: Web Services Backplane

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