Titles by: Patricia Seybold

Results 51 - 100:

• Democratizing Innovation
• Design Your Quality of Customer Experience (QCE) Scorecard
• Designing a Customer Flight Deck(SM) Performance Management System
• Designing a Customer Flight Deck(SM) System - Customer Goals
• Designing a Customer Flight Deck(SM) System - Customer Segmentation
• Designing a Customer-In CMR Environment
• Digital Natives in the Classroom Are Propelling Us to School 2.0
• Don’t Wait to Extend Your Enterprise!
• Eliyon’s Person Search and Profile Service
• Emerging Governance Structures for Tackling Information Management
• Enabling Customer Co-Design
• Engine of Global Growth: China
• Establishing and Nurturing a Customer-Centric Culture
• Focus Your Electronic Business Efforts on Saving Customers Time and Sparing Them Aggravation:
• GE ColorXpress® Services
• Gaining Adoption & ROI for Your Software Projects
• Gathering Customers' Real Requirements
• Give Customers Important Roles to Play in Shaping Your Business
• Good-Bye Carly
• Google vs. Microsoft
• Granularity Rocks!
• HP Provides Cross-Channel Inventory Visibility
• How Should You Manage Content within Your Enterprise?
• How Should You Manage Customer and Partner Portals?
• How the Blogging Community Accelerated Tsunami Relief
• How to Approach Customer Experience Management
• How to Get From Product 2.0 to BIZ 3.0
• How to Identify Business Patterns, Part 1
• How to Identify Business Patterns, Part 2
• How to Prioritize Your Roadmap Using Customer Experience & Value
• How to Think About Content Management
• How to Think about Portals
• IBM.com’s New Look: More Than a Face Lift
• IBM/Lenovo: The China Strategy
• IBM/PWC: Is It Good for Customers?
• IT Investment Planning & Business Priorities for 2002
• Identifying Operational Customer Experience Metrics
• Implementing & Refining IT Projects
• In Google We Trust?
• Introduction to Outside Innovation
• Is Outlook Becoming the Center of Our Universe?
• Key Role: SVP of Cross-Channel Customer Experience (or Equivalent)
• Koko Fitness
• Landscape Forms’ Use of GE ColorXpress® Services Customer Innovation Center for a New Product Launch
• Lands’ End Brings the Softer Side to Sears
• Leading an “Issues and Vision” Discussion with Customers (and Partners)
• Lego Mindstorms NXT
• Let Customers Co-Design Your Customer-Critical Initiatives
• Looking for Business Architects?
• Making It Easy for Customers to Do Business with You

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