How To Be a Successful Technical Trainer: Core Skills for Instructor Certification
By Keys, Terrance and Zeff, Andrew R.
This one-of-a-kind guidebook is designed to help you meet the need for competent trainers in the exploding technology sector. Follow instructional principles approved by the International Board of Standards for Training Performance. Learn to use questions, group dynamics, feedback, and other training tools effectively. Thoroughly addresses training styles and learning needs in 14 delineated principles.


DOI: 10.1036/0072130334

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Author Biography

Terrance Keys, CTT (New York, NY) is the Assistant Director of Instructional Support at SUNY Monroe Community College, where he oversees the Professional Development and Instructional Technologies/Distance Learning departments.

Andrew R. Zeff (Chicago, IL) is Vice President of Zeff Training and Consulting (ZTAC, Inc.), a Microsoft Technical EducationCenter. He has over 12 years of experience as a network administrator, engineer, and Microsoft Certified Trainer. He is also a Certified Novell Instructor. He is the author of iNet+ All-in-One Certification Exam Guide.


How To Be a Successful Technical Trainer: Core Skills for Instructor Certification
Author(s): Keys, Terrance and Zeff, Andrew R.
ISBN: 0072130334
DOI: 10.1036/0072130334

Format: paperback, 400 pages.
Pub date: 19 Oct 2000
Copyright: 2000
$32.95 US
Product Line: McGraw-Hill Osborne Media

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