The Irwin Handbook of Telecommunications Management
By Green, James Harry
Information and Solutions for Today's Telecommunications Systems

Regardless of your industry, you’ll find James Harry Green’s The Irwin Handbook of Telecommunications Management, Third Edition an authoritative how-to solutions manual for every telecommunications management question. Now comprehensively revised and updated, this classic resource provides hands-on techniques for understanding today's major technological changes -- and incorporating them into your organization's telecom strategy. Covering the entire spectrum of 21st century telecommunications, the Handbook makes it easy to locate, understand, and implement:


* Long-range planning, feasibility analysis, and forecasting
* The selection and management of telecom equipment and services, writing and evaluating responses to RFPs, managing long distance services, and more
* Management of a telecom facility -- including PBX and key telephone equipment, automatic call distributors, voice processing equipment, local area networks and Internets, wide area networks, convergence, and video and audio conferencing equipment
* Specific techniques for effective cost containment
* Telecommunications operations -- from fraud and disaster prevention to project management, quality control, security and more


DOI: 10.1036/0071370587

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Author Biography

James Harry Green is President of Pacific Netcom, Inc., a Portland, Oregon consulting firm that offers network planning, design, and management services in voice networks, data networks and call systems. Green is also author of The Irwin Handbook of Telecommunications Management, 2nd edition.


The Irwin Handbook of Telecommunications Management
Author(s): Green, James Harry
ISBN: 0071370587
DOI: 10.1036/0071370587

Format: hardcover, 875 pages.
Pub date: 22 Mar 2001
Copyright: 2001
$99.00 US
Product Line: McGraw-Hill

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