The Leadership Solution: Say It Do It
By Shaffer, Jim

Everyone communicates, problem is, most don't have the necessary skills to communicate effectively. The Leadership Solution offers six steps for developing better leadership communication skills to improve performance. Using lively anecdotes and real-world examples, Jim Shaffer provides firsthand accounts of how Towers Perrin has helped dozens of Fortune 500 companies to fully engage their employees, and consistently keep the company's strategies and goals in mind.

Far from a gimmick or method du jour, The Leadership Solution is a complete program designed to focus employees on achieving valuable, measurable business results. It features:

  • Twenty ways to connect people to strategy now.
  • Three communication sources that most influence action.
  • Nine guidelines for negotiating through a merger or acquisition.


DOI: 10.1036/0070790639

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Author Biography

Jim Shaffer (Rosslyn, VA) is a principal of Towers Perrin, one of the world’s largest management and benefits consulting firms with 70 offices serving dozens of industry- leading clients. He conducts seminars and conferences, as well as in-house consulting, for firms across the United States.


The Leadership Solution: Say It Do It
Author(s): Shaffer, Jim
ISBN: 0070790639
DOI: 10.1036/0070790639

Format: hardcover, 307 pages.
Pub date: 20 Apr 2000
Copyright: 2000
$26.95 US
Product Line: McGraw-Hill

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