Subjects related to: Quest for Loyalty: Creating Value Through Partnership (Hardcover)
- Business policy
- Corporate culture; Beliefs
- Corporate strategy
- Customer relations; CRM; Front office; Customer relationships; Customer information management
- Customer relationship management
- Customer retention
- General management
- HR; Personnel; Personnel management; HRM; HR management; Human capital management; HCM
- Human resources management
- Incentives
- Industrial relations
- Job satisfaction
- Labor relations
- Loyalty
- Morale
- Organizational culture
- Retaining customers; Customer loyalty
- Service management
- Shareholders
- Stockholders
- Worker satisfaction; Alienation
 
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