Titles on: TQM
- AT&T Paradyne
- Alliant Health System: A Vision of Total Quality
- Bekaert
- British Airways: First Class Chinaware and Seamless Service
- Bull HN Brighton Facility
- Competing on the Eight Dimensions of Quality
- Connecticut Spring and Stamping Corp. (A)
- Connecticut Spring and Stamping Corp. (B)
- Connecticut Spring and Stamping Corp. (C)
- Council Bluffs Plant (Condensed)
- Digital Equipment Corp.: The VT320 Video Text Terminal, Epilogue
- Digital Equipment Corp.: The VT320 Video Text Terminal, Executive Summary
- Digital Equipment Corp.: The VT320 Video Text Terminal, Supplemental Exercise
- Digital Equipment Corp.: The VT320 Video Text Terminal
- Eurasia International: Total Quality Management in the Shipping Industry
- Evans Food Corp. (Abridged)
- Evans Food Corp.
- Every Manager's Guide to Business Processes (Paperback)
- GE: We Bring Good Things to Life (A)
- GE: We Bring Good Things to Life (B)
- Granite Rock Co.
- ISSC Solution Center--Dallas: Transforming Software Development
- Incline of Quality
- John Smithers at Sigtek
- John Smithers
- KomTek (A)
- KomTek (B)
- KomTek (C)
- Learning from the Quality Movement: What Did and Didn't Happen and Why?
- LongXi Machinery Works: Quality Improvement (A)
- LongXi Machinery Works: Quality Improvement (B)
- LongXi Machinery Works: Quality Improvement (C)
- Made in U.S.A.: A Renaissance in Quality
- Managing Responsibility: What Can Be Learned from the Quality Movement?
- Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
- Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
- Measuring the Strategic Readiness of Intangible Assets
- Motorola Corp.: The View from the CEO Office
- Motorola: Institutionalizing Corporate Initiatives
- Perspective on Quality Activities in American Firms
- Power of Internal Guarantees
- Pratt & Whitney: CAD/CAM Strategy
- Product Development Challenge: Competing Through Speed, Quality, and Creativity (Hardcover)
- Product Development Performance: Strategy, Organization, and Management in the World Auto Industry (Hardcover)
- Quality Circles After the Fad
- Quality Collection
- Quality Is More Than Making a Good Product
- Quality at Gillette Argentina
- Ritz-Carlton: Using Information Systems to Better Serve the Customer
- Romeo Engine Plant (Abridged)
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