Titles on: Service management
Results 601 - 650:
- Richmond Events, Spanish Version
- Richmond Events
- Ritz-Carlton Hotel Co.
- Ritz-Carlton: Using Information Systems to Better Serve the Customer, Spanish Version
- Ritz-Carlton: Using Information Systems to Better Serve the Customer
- Roger Smith: A Great Little New York Hotel
- Rosenbluth International and Biztravel.com
- Royal Automobile Club Rescue Services Division: Transformation Through Technology
- Royal Bank of Canada in Thailand
- Rural/Metro Fire Department
- SG Cowen: New Recruits, Spanish Version
- SG Cowen: New Recruits
- SIG Beverages (A), Spanish Version
- SIG Beverages (A)
- SIG Beverages (B)
- Saltwater Farm, Inc. (B)
- Samsung Everland: Managing Service Quality (A)
- Samsung Everland: Managing Service Quality (B)
- Scott Cook and Intuit
- Sea Pines Racquet Club
- Sears, Roebuck and Co. (A): Turnaround, Spanish Version
- Sears, Roebuck and Co. (A): Turnaround
- Sears, Roebuck and Co. (B): Transformation
- Security Capital Pacific Trust: A Case for Branding
- Seeking Differentiation: Taxi Branding in Hong Kong
- Selling Books Online in Mid-1998
- Selling to the Debt-Averse Consumer
- Semeco
- Sendwine.com
- Serve Your Customers--Efficiently and Profitably (HBR Article Collection)
- Service Blueprinting: A Practical Technique for Service Innovation
- Service Comes First: An Interview with USAA's Robert F. McDermott
- Service Companies: Focus or Falter
- Service Management (Paperback)
- Service Management Syllabus
- Service Recovery, Module Note
- Service With a Very Big Smile
- Service and Value in e-Commerce
- Service in E-Commerce: Findings from Exploratory Research, Module Note
- Service on the Internet: The Effect of Physical Service on Scalability, Module Note
- Service sabotage: The dark side of service dynamics
- Service-Driven Service Company
- Service-Logic Innovations: How to Innovate Customers, Not Products
- ServiceMaster Co.: The Quality Services Network
- Services Supply Management: The Next Frontier for Improved Organizational Performance
- Serving Unfair Customers
- Shangri-La Hotels and Resorts: Achieving Service Leadership
- Shepard Quraeshi Associates (A)
- Shepard Quraeshi Associates (B)
- Shoppers Stop - Targeting the Young
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