Titles on: Service management
Results 501 - 550:
- Note on Physician Compensation and Financial Incentives
- Note on Process Mapping and Analysis in Service Industries
- Note on Service Mapping
- Note on the Evolution of Retail in the United States
- Note on the History of the Walt Disney Co.
- Note on the IT Services Industry
- Note on the Management of Queues
- Note on the Timesharing Industry
- Oakland A's: Baseball's Great Transformation
- Ocean Park: In the Face of Competition from Hong Kong Disneyland
- Onsrud Cutter Manufacturing Co.
- Ontario Training Corp.: Service Design and Service Mapping
- Oracle Corp.
- Organizing Work in Service Firms
- Orient-Express Hotels
- Otis Elevator Co.: Managing the Service Force
- Outsourcing Support Functions: Identifying and Managing the Good, the Bad, and the Ugly
- Overview of the Professional Services Course
- Ownership Quotient: Putting the Service Profit Chain to Work for Unbeatable Competitive Advantage
- Oxford Health Plans (A): Specialty Management
- Oxford Health Plans (B): Crisis Strikes
- Oxford Specialty Management (B): Strategy for Growth
- PGL4 Distance Learning Project: Building e-Businesses
- PSA: The World's Port of Call
- PSS World Medical: The Challenges of Growth and the Financial Markets
- Parker House (A)
- Parker House (A2)
- Parker House (B)
- Partners In Health: The PACT Project
- Pathways to Independence: Welfare-to-Work at Marriott International
- Patient Care Delivery Model at the Massachusetts General Hospital
- Patient Transfusion Services Lab of Central Blood Bank
- Paul Revere Insurance Co. (A)
- Paul Revere Insurance Co. (B)
- Paul Revere Insurance Co. (C): Competing For the Baldrige Award--The Malcolm Baldrige National Quality Award Exercise
- Peapod LP
- People Management, The Mantra for Success: The Case of Singhania and Partners
- Pharmacy Service Improvement at CVS (B)
- Phase Zero: Introducing New Services at IDEO (A)
- Phase Zero: Introducing New Services at IDEO (B)
- Pilgrim Bank (A): Customer Profitability
- PlanetAll
- Portman Hotel Co.
- Power of Internal Guarantees
- Power of Unconditional Service Guarantees
- Power of the Branded Differentiator
- President and the Power of the Purchaser: Consumer Protection and Managed Care in the United States
- Preview Travel
- Pro CD
- Process Completeness: Strategies for Aligning Service Systems with Customers' Service Needs
View Results: [1-50] [51-100] [101-150] [151-200] [201-250] [251-300] [301-350] [351-400] [401-450] [451-500] [501-550] [551-600] [601-650] [651-700] [701-750] [751-800] [801-850]
 
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