Titles on: Service management
Results 51 - 100:
- Balancing Act: Juggling Careers in Professional Services Firms with Private Life
- Banc One Corp.--1989 (Abridged Update)
- Bank of America (A), Spanish Version
- Bank of America (A)
- Bank of America (B), Spanish Version
- Bank of America (B)
- Baxter International: Shared Services in Albuquerque
- Baxter International: Shared Services in Puerto Rico
- Bench Strength at Bell Atlantic
- Benihana of Tokyo, Spanish Version
- Benihana of Tokyo
- Bennett, Strang & Farris
- Best Face Forward (HBR OnPoint Enhanced Edition)
- Best Face Forward: Why Companies Must Improve Their Service Interfaces with Customers (Hardcover)
- Best Face Forward
- Beth Israel Deaconess Medical Center: Coordinating Patient Care, Spanish Version
- Beth Israel Deaconess Medical Center: Coordinating Patient Care
- Beth Israel Hospital: Managing Service Excellence
- Beyond Products: Services-Based Strategy
- Bidwell Training Center, Inc. and Manchester Craftsmen's Guild: Preparation in Pittsburgh
- BigEast Bank (A): Credit Card Approval
- Blanchflower, White and Greaves
- Bloom The Flower Co.
- Bonita Bay Marina
- Bookselling on the Web
- Booz.Allen & Hamilton: Vision 2000, Spanish Version
- Booz.Allen & Hamilton: Vision 2000
- Borders Group, Inc.
- Boston Ballet
- Boston Medical Group
- Bradford Schools, Inc.
- Breaking the Trade-Off Between Efficiency and Service (HBR OnPoint Enhanced Edition)
- Breaking the Trade-Off Between Efficiency and Service
- Brighton Fish Pier
- British Airways: First Class Chinaware and Seamless Service
- British Airways: Using Information Systems to Better Serve the Customer, Spanish Version
- British Airways: Using Information Systems to Better Serve the Customer
- Bronner Slosberg Humphrey
- Buffalo Savings Bank (A)
- Buffalo Savings Bank (B)
- Building Quality into Your Leadership Style
- Building a Strong Services Brand: Lessons from Mayo Clinic
- Building the Bottom Line by Developing the Frontline: Career Development for Service Employees
- Burnham Van Service, Inc.
- Business Plan for Room for Dessert: Adding Unique Ingredients to Life's Balancing Act
- CBS Evening News
- CBS.MarketWatch
- Caldwell Partners International, Inc.
- Can Patients Drive the Future of Health Care?
- Capacity Planning for Service Firms
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