Titles on: Economies of scale
- Auto Collection: Ford's Better Idea for Selling Cars and Trucks
- BAT Case: Putting Tech Support on the Fast Track
- Central Parking
- Consolidation of Highly Fragmented Service Industries: Rollups, Module Note
- ECM Group: Improving Global Marketing Productivity
- Globalization of Markets
- Globalizing Volkswagen: Creating Excellence on All Fronts
- HTC Corp. in 2009
- HealthSouth Corp. (A)
- HealthSouth Corp. (B)
- Leader's (Dis)Advantage
- Monster.com: Success Beyond the Bubble, Spanish Version
- Monster.com: Success Beyond the Bubble
- New Appeal of Private Labels
- Rosenbluth International and Biztravel.com
- Scale and Scope in Professional Service Firms
- Service and Value in e-Commerce
- Service in E-Commerce: Findings from Exploratory Research, Module Note
- Service on the Internet: The Effect of Physical Service on Scalability, Module Note
- The Consolidation of Highly Fragmented Service Industries, Module Note
- U.S. Airline Industry in 1995
- U.S. Automotive Retailing: 1995-2002 (A)
- U.S. Automotive Retailing: 1995-2002 (B)
- U.S. Automotive Retailing: 1995-2002 (C)
- VITAS: Innovative Hospice Care
- Virtuous Cycles: Improving Service and Lowering Costs in E-Commerce
- Votia Empowerment AB (A)
- Votia Empowerment AB (B)
 
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