Titles on: Customization
- "mi adidas" Mass Customization Initiative
- 2002 HBR List: Don't Delight Your Customers Away (HBR Article Collection)
- Attractors: Building Mountains in the Flat Landscape of the World Wide Web
- Avoid the Four Perils of CRM (HBR OnPoint Enhanced Edition)
- Avoid the Four Perils of CRM
- Building Loyalty in Business Markets
- CRM Done Right (HBR OnPoint Enhanced Edition)
- CRM Done Right
- CRM--the Right Way (HBR OnPoint Collection)
- CRM--the Right Way, 2nd Edition (HBR OnPoint Collection)
- CRM--the Right Way, 3rd Edition (HBR Article Collection)
- Customers as Innovators: A New Way to Create Value (HBR OnPoint Enhanced Edition)
- Customers as Innovators: A New Way to Create Value
- Dell Computer: Business to Business Over the Web
- Do You Want to Keep Your Customers Forever?
- Enabling Customization Using Standardized Operations
- Experience Economy, Audiobook (Cassette)
- Experience Economy: Work Is Theatre & Every Business a Stage (Hardcover)
- High-Speed Innovation (HBR OnPoint Collection)
- IIF and QuaTeams Creating a Custom CRM
- Invented Here: Maximizing Your Organization's Internal Growth and Profitability (Hardcover)
- Is Your Company Ready for One-to-One Marketing? (HBR OnPoint Enhanced Edition)
- Is Your Company Ready for One-to-One Marketing?
- Kristen's Cookie Co. (A) (Abridged)
- Limits of Mass Customization
- Localization: The Revolution in Consumer Markets (HBR OnPoint Enhanced Edition)
- Localization: The Revolution in Consumer Markets
- Making Mass Customization Work
- Marketing Is Everything
- Mass Customization: The New Frontier in Business Competition (Hardcover)
- Maximizing Customer Value Via Mass Customized e-Consumer Services
- MedSource Technologies
- Personalization? No Thanks
- Priceless: Turning Ordinary Products into Extraordinary Experiences (Hardcover)
- Principles for User Design of Customized Products
- Putting the Enterprise Into the Enterprise System
- Realizing the Promise of Personalized Medicine
- Sorting Data to Suit Yourself
- Technology Legend in China
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