Titles on: Customer relationship management
Results 301 - 350:
- Levitt on Marketing (Paperback)
- Lifefont: The Case for Retail Driver, Spanish Version
- Lifefont: The Case for RetailDriver
- Link IT to Your Corporate Strategy (HBR Article Collection)
- Linking Customer Management Effort to Profits
- Listening to Customers Collection
- Loblaw Companies Ltd.: Differentiation in the 90s and Beyond
- Logistics Service Providers in Internet Supply Chains
- Look to Consumers to Increase Productivity
- Low-Pressure Selling (HBR Classic)
- Loyalty Effect, Audiobook (Cassette)
- Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value (Hardcover)
- Loyalty-Based Management (HBR OnPoint Enhanced Edition)
- Loyalty-Based Management
- Magic Matrix: Products and Accounts
- Make Sure Your Customers Keep Coming Back
- Make Your Dealers Your Partners
- Making Routine Customer Experiences Fun
- Making the Major Sale (HBR Classic)
- Making the Sale
- Malcolm Baldrige National Quality Award
- Manage Customer-Centric Innovation--Systematically
- Manage Customers for Profits (Not Just Sales)
- Manage Marketing by the Customer Equity Test
- Manage Your Human Sigma (HBR OnPoint Enhanced Edition)
- Manage Your Human Sigma
- Manage the Customer, Not Just the Sales Force
- Managing Assets and Skills: The Key to a Sustainable Competitive Advantage
- Managing Customer Support Knowledge
- Managing Top-Line Computer Applications
- Managing a Customer Relationship over Time
- Managing the Total Customer Experience
- Manufacturers Hanover Corp.: Customer Profitability Report
- Many Happy (Product) Returns
- Mapping the World of Customer Satisfaction
- Marketing to Generation (R)
- Marquee: The Business of Nightlife
- Masterly Marketing (HBR OnPoint Collection)
- Mattel's Long Hot Summer
- McDonnell Aircraft Co. (C)
- Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
- Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
- MercadoLibre.com
- Merrill Lynch: Supernova
- Meyers Cabinet Co. (A)
- Meyers Cabinet Co. (B)
- Microeconomics of Customer Relationships
- Mid-Sized Company President's Role in Marketing and Sales
- Mismanagement of Customer Loyalty (HBR OnPoint Enhanced Edition)
- Mismanagement of Customer Loyalty
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