Titles by: Susan Rosegrant
- AT&T: The Dallas Works (A)
- AT&T: The Dallas Works (B)
- Conversation About LBOs
- Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (A)
- Measure of Delight: The Pursuit of Quality at AT&T Universal Card Services (B)
- Northwest Airlines Confronts Change
- Three in the Middle: The Experience of Making Change at Micro Switch
 
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