Titles by: Frances X. Frei
Results 51 - 76:
- Pilgrim Bank (A): Customer Profitability, Spanish Version
- Pilgrim Bank (A): Statistics Review with Data Desk
- Pilgrim Bank (B): Customer Retention
- Pilgrim Bank (B): Customer Retention, Spanish Version
- Pilgrim Bank (C): Electronic Billpay
- Pilgrim Bank (C): Electronic Billpay, Spanish Version
- Pilgrim Bank (D): Further Analysis of Channel and Product Usage, WITHDRAWN
- Rapid Rewards at Southwest Airlines
- Serve Your Customers--Efficiently and Profitably (HBR Article Collection)
- Simple Regression Mathematics
- Store24 (A): Managing Employee Retention
- Store24 (B): Service Quality and Employee Skills
- The Four Things a Service Business Must Get Right
- Tiffany & Co.
- Transformation at the IRS
- Using Data Desk for Statistical Analysis
- Verizon: The Introduction of DSL
- Vicinity Corp.: Turning Web Traffic into Store Traffic
- Virgin Group: Filling in the Value Gap
- Westin Hotels and Resorts: Operations of a Lifestyle Experience
- Yum! Brands, Inc: A Corporate Do-Over
- Zappos.com 2009: Clothing, Customer Service and Company Culture
- Zipcar: Influencing Customer Behavior
- eBay (A): The Customer Marketplace
- eBay (B): Combating Fraud
- eBay (C): PayPal Merger
View Results: [1-50] [51-76]
 
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