Please click on the choices below to learn more about this product.

Xerox Corp.: Leadership Through Quality (A)

Author(s): Todd D. Jick, Leonard A. Schlesinger, Amy B. Johnson, and Lori Ann MacIsaac

DOI: 10.1225/490008

• Learn More or Purchase This Case
• Related Titles on This Subject
  • Change management
    • 20/20 Foresight: Crafting Strategy in an Uncertain World (Hardcover)
    • 3M: Profile of an Innovating Company
    • A Note on Managing the Growing Venture
    • A Note on Organizational Design at Yahoo!
    • More...
  • Human resources management
    • "A Players" or "A Positions"? The Strategic Logic of Workforce Management
    • "A Players" or "A Positions"? The Strategic Logic of Workforce Management (HBR OnPoint Enhanced Edition)
    • 10 Uncommon Values (R): Optimizing the Stock-Selection Process
    • 3PLex.com
    • More...
  • Implementation
    • 3M Optical Systems: Managing Corporate Entrepreneurship
    • 3M Optical Systems: Managing Corporate Entrepreneurship, Spanish Version
    • Achieving Profitable Growth and Market Value
    • Alignment: Using the Balanced Scorecard to Create Corporate Synergies (Hardcover)
    • More...
  • Quality control
    • A Note on Quality: The Views of Deming, Juran, and Crosby
    • A Redesign for Engineering
    • AT&T's Transmission Systems Business Unit (A)
    • AT&T's Transmission Systems Business Unit (B)
    • More...
• Other Items by the Authors
  • Todd D. Jick
    • Alpha and Omega
    • AT&T: The Dallas Works (A)
    • AT&T: The Dallas Works (B)
    • Bob Galvin and Motorola, Inc. (A)
    • More...
  • Leonard A. Schlesinger
    • Action Planning and Implementation: A Manager's Checklist
    • Air Miles Canada
    • American Nursing Services, Inc.
    • Automobile Dealer Sales and Service: Critical Incidents
    • More...
  • Lori Ann MacIsaac
    • Navistar: Managing Change
• Visit the Cases Home Page