The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles Fisher, Erik A. and Sharp, Steven W.

Power struggles are a common occurrence in everyday life, affecting individuals in every stage of life. Those involved in conflicts often have no idea how to resolve them. This book discusses the "hows" and "whys" of conflict and provides easy-to-use solutions for most situations, and its focus is on the role of emotion. According to the authors, conflict results from the way in which one views one's personal power, views largely influenced by personal emotions. The authors, therefore, begin by a close consideration of personal emotions. They offer ways to pinpoint emotions and understand how they bring about the classic roles of the conflict scenario: Victim, Persecutor, Instigator, and Rescuer. The authors examine how emotions can serve productive purposes and how they can be used to minimize and eliminate serious conflict. The text includes vignettes, anecdotes, personal inventories, illustrations, and concrete exercises.

DOI: 10.1336/0275981843 Mouse over the Digital Object Identifier (DOI) to learn more about this book or related books published by Greenwood Publishing Group. Visit the Greenwood Publishing Group page for this title: http://www.greenwood.com/catalog/C8184.aspx

The Art of Managing Everyday Conflict: Understanding Emotions and Power Struggles Hardback, 256 pages, $43.95 Copyright ©2004, Praeger Publishers ISBN: 0-275-98184-3 DOI: 10.1336/0275981843

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