Building the Invisible Quality(tm) Corporation: The Executive Guide to Transcending TQM Maromonte, Kevin R.

Kevin Maromonte, a specialist in corporate performance improvement, maintains that the next logical necessary step in the evolution of quality management is no less than the abolition of all company quality departments, including the Quality Assurance and Total Quality Management (TQM) departments, and their specialized functions. Instead, he argues persuasively that the responsibility for quality improvement should be dispersed throughout the organization, resulting in what he calls the "Invisible Quality" corporation. Only in this way can responsiblity for the continuing creation and maintenance of quality in the production of goods and services be shared by management and employees. Why this is so and how it can be accomplished with little or no disruption to the organization is discussed reasonably and in compelling detail. More than just a "guide," Maromonte's book offers a provocative new way to think about the organization and to help it achieve its highest potential. Essential reading for people at all corporate levels, and a challenging presentation for their colleagues in the academic business community.

DOI: 10.1336/1567200087 Mouse over the Digital Object Identifier (DOI) to learn more about this book or related books published by Greenwood Publishing Group. Visit the Greenwood Publishing Group page for this title: http://www.greenwood.com/catalog/Q008.aspx

Building the Invisible Quality(tm) Corporation: The Executive Guide to Transcending TQM Hardback, 232 pages, $119.95 Copyright ©1996, Quorum Books ISBN: 1-567-20008-7 DOI: 10.1336/1567200087

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